Just What the Help Desk Person Needs.

Book title: Apple Training Series : Mac OS X Help Desk Essentials (Apple Training)
Rating: 5/5
Binding: Paperback
Apple Training Series : Mac OS X Help Desk Essentials (Apple Training) - book cover picture

Even Apple users need help once in a while. So Apple shops have to have a help desk just like any other shop. This book presumes a basic level of familiarity with the Macintosh operating system, and then goes on to provide in-depth technical information and procedures that are used by Apple-certified technicians to install, configure, maintain, and diagnose Macintosh computers.

It is oriented, as you might expect, to teach help-desk personnel to knowledgeably address customer concerns and questions. Each chapter is presented as a self contained lession, complete with an introduction, summary and a review quiz. The book is arranged as a help desk professional would appreciate. It covers those areas that he is likely to be asked about, not an attempt to give an in depth lession in the OS.

EAN: 0785342278484
Pages: 528
Publisher: Peachpit Press
Peachpit Press

Commonsense approach wins the day

Book title: One Up on Wall Street: How to Use What You Already Know to Make Money in the Market
Rating: 5/5
Binding: Paperback
One Up on Wall Street: How to Use What You Already Know to Make Money in the Market - book cover picture

Peter Lynch put the art and science of stock picking into a commonsense approach, whereby he pointed out that as amatuer, you can beat the Wall Street expert by making use of what you already know to pick stocks.One of the great stocks he bought is the company that manufacture L'eggs, based on his wife's purchase of the stocking. This approach sounds logical. Just imagine, if you like the products, chances are that other consumers will share your taste. And if the product contributes to a large percentage of the company sales and profits, then it is logical to buy and own the stocks.Of course, all said and done, I have to say that being an investment professional, Lynch had the edge of calling the company's key person to double check his hypothesis, whereby an amatuer like you and me can hardly have a chance.Please also be mindful of applying this strategy in countries like mine. With a population of only 3 million, and taste are not homogenious, this strategy can fail miserably.

EAN: 9780140127928
Pages: 318
Publisher: Penguin Books
Peter Lynch
John Rothchild

Island Girl loves a great tale!

Book title: Sullivan's Island : A Lowcountry Tale
Rating: 5/5
Binding: Paperback
Sullivan's Island : A Lowcountry Tale - book cover picture

I lived at Sullivans Island in my youth and reading this wonderful book was a dreamy trip back to the happy days of my youth! Mrs. Frank captured life exactly as it was in those days, yet told a story you just couldn't put down, but hated to finish, with unusual skill. I also read "Plantation", her second book, and am anxiously awaiting her third, to be named "Isle of Palms", which I understand will be published in the Spring of 2003. --- PS: Where are the movies???? These books have stories we gals love to watch in local theaters!!!!

EAN: 9780515127225
Pages: 416
Publisher: Jove
Dorothea Benton Frank

Paris through Audio Books

Book title: Me Talk Pretty One Day
Rating: 5/5
Binding: Paperback
Me Talk Pretty One Day - book cover picture

This is one of the few books I've read that actually had me laughing out loud. His trouble with the gender of french words is classic, anyone who has learned a new language will relate. Not surprisingly my favorite chapter is about his brother, The Rooster. A North Carolina bred man who clings on to his Gangsta Rap roots with every word he utters...sheer brilliance. Rivaling in hilarity is his tour of Paris listening to an Audio book translating french medical terms. A fine way to unassumingly listen to a walkman for some, a great way to crack me up on the subway.

EAN: 9780316776967
Pages: 288
Publisher: Back Bay Books
David Sedaris

2000- Planning for Retirement Distributions

Book title: 2000 Planning for Retirement Distributions: Tax, Financial, and Personal Aspects (With CD-ROM)
Rating: 5/5
Binding: Paperback
2000 Planning for Retirement Distributions: Tax, Financial, and Personal Aspects (With CD-ROM) - book cover picture

This is a great reference book for anyone who gives financial planning advice to clients. The authors detail the best ways in which to set up, and make changes to IRAs, in order to get the best result for the IRA owner and beneficiaries.A lot of real world experience is evident from the author's explanations of the methods recommended for use in dealing with individuals and families, and their retirement planning. Technical issues are dealt with comprehensively as well as the human element, which is often overlooked in a technical publication.How IRA money is best used in estate planning is covered in detail. For estate planning the authors also give a very detailed explanation of how life insurance can be used to pay estate taxes, leaving the bulk of a large estate intact. The chapter goes into great detail about the life insurance industry, types of policies and the pros and cons of life insuranace illustations.

EAN: 9780156069694
Pages: 401
Publisher: Harcourt Brace Professional Pub
Eric Donner

Gritty, dark, with a silver lining

Book title: The Limits of Justice : A Benjamin Justice Mystery (Benjamin Justice Mysteries (Hardcover))
Rating: 5/5
Binding: Hardcover
The Limits of Justice : A Benjamin Justice Mystery (Benjamin Justice Mysteries (Hardcover)) - book cover picture

I've been fortunate to have read the Benjamin Justice mysteries in sequence. When this popped into a search list I did on the author, I reserved a copy immediately.The style itself is an equal match to the other three in the series. Wilson has maintained a steady, even narrative throughout the series. What I found the most enjoyable was Benjamin's attempt to redeem himself and his condition. He was well on his way to rebuilding his life in 'Justice at Risk', but met with some setbacks. Having hit bottom, again, he must decide to go with the flow or to fight the current. One minor annoyance: The way the mystery was wrapped up suddenly. It made the whole investigation seem a side-issue.But even with that point made, I have to heartily suggest this book to anyone who has enjoyed the 'Justice' series. It is a must-read.

EAN: 9780385491174
Pages: 320
Publisher: Doubleday
John Morgan Wilson

A great book, my precioussss

Book title: The Hobbit
Rating: 5/5
Binding: Hardcover
The Hobbit - book cover picture

My favorite thing about the Hobbit (and indeed all Tolkien books) is the fact that they can be enjoyed just as well by people of all ages. I recently read The Hobbit again and found it to be just as charming as it was when I was young. The adventure, the humor, the unique characters, and the mythology make it a true fantasy classic and the book that really launched an entire genre.I love the way this prequel ties in so nicely with the rest of the series, as well. Who would have thought that the quirky events in this little book were to lay the groundwork for the dire War of the Rings? A fine piece of literature, this, and one that will be enjoyed well through the "forth age" and into the fifth.

EAN: 0046442071222
Pages: 320
Publisher: Houghton Mifflin
J.R.R. Tolkien


Book title: Sins of the Fathers: A Gabriel Knight Novel (Gabriel Knight)
Rating: 5/5
Binding: Paperback
Sins of the Fathers: A Gabriel Knight Novel (Gabriel Knight) - book cover picture

This book is outstanding! Personally, I am a Gabriel Knight FREAK! The first time I played the game, I was dazzled at the dialogue. The advantage of the book is that Jane Jensen spent more time on details (most stuff you won't see in the game). It has a storyline that will take you into a whole new dimension. If you have already played the game (or vice-versa) nothing will be spoiled for you! Read the book and you'll understand why I love it so much. I also recommend Gabriel Knight 2: The Beast Within, The Game (And I believe the book is in the process of being wrtten).

EAN: 9780451456076
Pages: 416
Publisher: Roc
Gabriel Knight
Jane Jensen

On Target

Book title: You've Got to Be Believed to Be Heard : Reach the First Brain to Communicate in Business and in Life
Rating: 5/5
Binding: Paperback
You've Got to Be Believed to Be Heard : Reach the First Brain to Communicate in Business and in Life - book cover picture

Bert Decker is on target with "You've got to be Believed..He helps us understand how our mind works and what works with the people we speak to. Its more than just saying the words. Mr. Decker gives the reader critical insight into the communication process. This is a must read for those who truly want to connect .The information learned is based on proven principles that are timeless.Effective communication is the lifeblood to effective living. This book nails it!

EAN: 9780312099497
Pages: 320
Publisher: St. Martin's Griffin
Bert Decker

I couldn't put it down

Book title: Dust to Dust
Rating: 5/5
Binding: Paperback
Dust to Dust - book cover picture

I had just finished Tami Hoag's "Ashes to Ashes" (which I loved) and was about to read "Dust to Dust", but was interrupted when someone gave me "Still Waters". After reading SW, I wasn't sure I wanted to read another Hoag book. It wasn't very good. Fortunately, I did pick up "Dust to Dust" and much to my surprise and delight, I couldn't put it down. I should have known. I've enjoyed all of Hoag's suspense books, and shouldn't have been led astray by one blip on the screen. "Dust to Dust" is an unpredictable page turner which begs to be finished. Enjoy!

EAN: 9780553582529
Pages: 512
Publisher: Bantam
Tami Hoag

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